Palomino Agency Prepared for Kyra Bernat · Stella’s Towing · September 4th, 2026
Website & local search audit · Waxhaw, NC

Your reputation is winning. Your website is losing.

Three hundred and thirteen Google reviews at 4.9 stars is the hardest thing in this business to build, and you already have it. What you have next to it is a website with a page that loads the wrong page, an inspections page wearing the truck-sales page’s name tag, and no page at all for the thing 5,400 people a month around Charlotte are searching for. You’re also paying Google for clicks that land on that. Here’s what we found on September 4th, 2026, and what we’d do about it.

Section 01

Where you stand today

We loaded stellastowing.com the way a customer would, page by page, in a real browser, and checked how Google sees you in Waxhaw the same day.

Google reviews
4.9 / 313

Your Google Business Profile is genuinely excellent and it is doing most of the work right now.

Map ranking, towing
#2

In the Waxhaw map pack for towing, one place behind Hooked Towing (4.9 / 255).

Pages for “near me” searches
0

No roadside assistance page, no state inspection page, no service area pages.

Broken pages found
2

One page serves the homepage instead of itself. Another carries the wrong title in Google.

The four things that matter most

None of this is a complete rebuild. The site looks good, the photos are real, the copy sounds like you, and the reviews are already there. It just needs modernizing and expansion. It’s plumbing, and plumbing is fast.

Section 02

Your competition

Two different fights, and you are in a different position in each one. Measured in Waxhaw on September 4th, 2026.

SearchWho is winningWhere you are
towing waxhaw ncHooked Towing (map #1, 4.9 / 255) · a Facebook page ranks #1 in the regular results · stegallstowing.com #2Map #2 · organic #4
diesel repair waxhaw ncCrown Torque, Elite Diesel and Diesel Dudes hold the whole map packOrganic #1, and not in the map at all
truck repair waxhaw ncEast Coast Truck Repair (4.9 / 194), TEC Truck Repair (4.9 / 472)Map #3 · organic #3
stella’s towingNobody. Your name is your own#1

Read the second row twice. For diesel repair in Waxhaw you are the number one regular result on Google and you are nowhere in the map pack sitting above it, which is the part everyone actually clicks. Three shops with 11, 127 and 66 reviews are taking those calls in front of a company with 313. That is not a reputation problem or a content problem. It is a categories-and-signals problem, and it is one of the cheapest things on this page to fix.

The towing row is the opposite story: you hold the map, and a Facebook page is beating your website in the regular results because your website gives Google so little to work with.

Section 03

What people are actually searching for

Monthly searches in the Charlotte metro, measured September 4th, 2026. The right-hand column is the whole point.

SearchSearches / monthDo you have a page for it?
car inspection near me5,400No, and you’re a certified NC station
tow truck near me1,900No
state inspection near me1,000No, page exists but titled as truck sales
towing service near me480No
roadside assistance near me480No
diesel mechanic near me210Closest thing you have
truck repair near me170Closest thing you have
semi truck repair near me70No
dot inspection near me40No
heavy duty towing40No
24 hour towing near me30No, and you run 24/7/365
towing waxhaw nc10Yes

Almost nobody types the name of the town. They type near me, and Google decides who is near them using your Business Profile and the pages on your website, and you have the profile without the pages. Inspections alone are 6,400 searches a month between those two terms, and you are a certified NC inspection station whose inspection page currently tells Google it sells trucks.

Your busiest possible page is the one that is broken. That is unusual, and it is good news, because it means the first fix is also the biggest one.

Section 04

What’s on the table

We are not going to invent a revenue number for you. Here is the honest version with the assumptions in the open, and you can put your own job values into it. You know them and we don’t.

Assumption A
9,800

Monthly searches across the terms above in your metro. You have pages aimed at roughly one percent of them.

Assumption B
Ads

You are already paying for some of this traffic. The same clicks landing on a matching page convert several times better than a homepage, which is a discount on spend you already make.

Assumption C
90 days

Map pack and page fixes move in weeks, not years, when the reviews are already there. Yours are.

What that looks like month by month

  • Weeks 1–2: the sales page exists, the inspections page is titled as inspections, the sitemap is complete, and Google is finally told in plain machine language that you are a 24/7 towing and diesel repair company in Waxhaw serving these towns.
  • Weeks 3–8: real pages for the searches people make: NC state inspections, 24-hour roadside assistance, DOT and fleet inspections, heavy and medium duty towing, work trucks for sale, plus pages for the towns you cover. The diesel side goes to work on the map pack it is currently missing.
  • Weeks 9–12: the ad spend gets pointed at those pages instead of the homepage, call tracking tells you which pages actually make the phone ring, and the review engine keeps the one advantage nobody can copy quickly.

Buying this attention with ads costs money every month and stops the day you stop paying. Pages keep working. You are doing the expensive one and skipping the durable one.

Rankings, competitors and search volumes on this page are measured. Timelines are estimates based on how local sites with a strong review profile normally move. Anyone who promises you a number for month three is guessing.

Section 05

The 90-day plan

What we would do for you in the first 90 days on Momentum, in the order it has to happen.

Days 1–14 · Stop the leak

We fix what is actively costing you calls

  • Build the real Sales page the homepage already links to, with your current truck inventory on it, so that click stops going in a circle.
  • Correct the inspections page title and description, and rewrite every page title on the site around what people search for instead of what the page is called internally.
  • Add proper business information for Google: towing and auto repair categories, your address, 24/7 hours, phone, and every town you cover, the piece the site is missing entirely today.
  • Rebuild the sitemap so all your pages are in it, and make sure the phone number is a one-tap call on every screen size.
Days 15–45 · Build the doors

We give the searches somewhere to land

  • NC state inspection page, your single biggest search term, written for someone whose sticker is due this week, with the appointment-only detail up front.
  • 24/7 roadside assistance and emergency towing pages, an accident recovery page, and a heavy and medium duty towing page.
  • DOT and PM inspection plus fleet maintenance pages aimed at the fleet managers, not the driver. That is your highest value work and it is invisible right now.
  • Service area pages for Waxhaw, Weddington, Marvin, Indian Trail, Monroe and the Fort Mill and Indian Land side, so “near me” has something to match.
  • A concerted push to get the diesel and truck repair side into the map pack it is missing, where you already outrank everyone in the regular results.
Days 46–90 · Make it pay

We make the traffic and the spend work together

  • Point your existing Google Ads at the matching pages, and get conversion tracking on the call buttons so you can see which pages produce jobs.
  • Weekly articles on the questions your customers actually ask: what to do while you wait for a tow, what fails an NC inspection, what a DEF light means, because those searches are where the next customer is looking before they need you.
  • Social posts and Google Business Profile posts every week, using your own truck photos, pointing back at the new pages.
  • A review engine so 313 becomes 400, and a monthly report in plain English: what shipped, what ranked, what rang.

Why we’d start you on Momentum

Because you are not one business, you are four: towing, diesel repair, state inspections and truck sales, and each one needs its own pages and its own map pack presence. Foundation publishes one article a week and would take most of a year to cover that ground. Momentum builds twice as fast, adds the newsletter and the designed graphics, and matches the fact that you are already spending on ads and need pages worth sending that spend to.

Foundation ($375/mo) is the slower version of the same plan if you would rather start small, and it still fixes the broken pages first. Own The Market ($1,500/mo) adds Google Ads management, review campaigns and gap fixes like an AI receptionist for the calls you miss at 2am. Everything is month to month, no contract, no setup fee.

Section 06

How we’d work together

No contracts, no setup fees, month to month. Cancel whenever.

Starting gear

Foundation

$375/mo
  • Custom SEO-optimized website with blog
  • Keyword and competitor analysis
  • 1 SEO article per week
  • 3 social posts per week to your Facebook page and Google Business Profile
  • 1 weekly post for a personal Facebook profile
  • Social profile optimization
  • Trusted Partners graphic (drives referrals)
  • Monthly report: what shipped, what’s next
Start with Foundation
Recommended for you

Momentum

$750/mo
  • Everything in Foundation, plus:
  • 2 SEO articles per week
  • Daily social posts across multiple platforms
  • 3 weekly posts for a personal Facebook profile
  • Monthly newsletter to your email list
  • Branded email on your own domain
  • Custom integrations with your other systems
  • Designed graphics for all content
Start with Momentum
Top gear

Own The Market

$1,500/mo
  • Everything in Momentum, plus:
  • 3 SEO articles per week
  • Twice-daily social posting
  • Biweekly newsletter
  • Business process automation
  • Gap analysis and fixes, like an AI receptionist for missed calls
  • Review and reputation campaigns
  • Google Ads management (ad spend not included)
Own The Market

Where we’d start you: Momentum, $750/mo. Week one is the broken pages and the missing business information, the things costing you calls today. After that it is a page for every service and every town you cover, the diesel side pushed into the map pack, and your ad spend pointed somewhere that converts. No contract, no setup fee, month to month. If it isn’t working, you stop.

Next step

Ready when you are

Say the word and in week one your sales page exists, your inspections page stops calling itself a truck lot, and Google finally knows what you do and where.

Start with Momentum, $750/mo

Questions first? Email Bobby at [email protected]. Happy to answer anything before you start.